Function, Support, and Performance Services

At bioMérieux, Inc., customers come first. Within the Customer Support Organization, that core value drives everything we do as we strive to provide best in class service. The Customer Support Organization is comprised of many functional areas that complete our total service solution.

When you invest in bringing bioMérieux instrumentation into your lab, you’ll also discover a team of best in class application and engineering service solutions experts, standing behind every device. 24 hours a day, 365 days a year, we’re ready to help you keep your lab running smoothly so you can ensure timely and accurate results for treatment of patients in your facility.

We are widely recognized for excellence in service delivery. Most recently, bioMérieux was awarded 6 IMV Clinical ServiceTrak™ Awards.