Veteran's Day Shipping Schedule

03 November, 2016

As part of our commitment to providing you more efficient and better services we will be upgrading our ERP system, SAP, on Friday, November 11, 2016.

As part of our commitment to providing you more efficient and better services we will be upgrading our ERP system, SAP, on Friday, November 11th. The order processing department will be closed on Thursday, November 10 starting at 6pm EST until Monday, November 14 at 8am EST when normal business hours will resume. Please note that Friday, November 11 is Veteran’s Day, which is a Federal holiday.

During this time period all order processing will be suspended. We encourage you to place your orders with these dates in mind to ensure you receive products as needed.

November
Sun.
11/6		 Mon.
11/7		 Tue.
11/8		 Wed.
11/9		 Thu.
11/10		 Fri.
11/11		 Sat.
1/12
    Last day
for 2-day
shipments		 Last day
for overnight
shipments		 Last day
for ground
shipments		 No shipment No shipment

Customer service support activities, such as application, instrument and technical support, will continue through this time period. If you are registered as a user for bioMérieux DIRECT™, the bioMérieux online account management and ordering system, you are welcome to access the site at www.biomerieuxDIRECT.com. Through this Web portal you are able to view order tracking, invoices or order status. If you are not already registered, you may request an account.

We apologize for any inconvenience and thank you for your patience and understanding as we work to make the upgrade process as smooth as possible.

Pioneering Diagnostics